Privacy Policy – OutsiderEdge
This Privacy Policy explains how OutsiderEdge (“OutsiderEdge”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data
when you use our website, services, subscription plans, Discord community, TradingView indicators, expert advisors (EAs), and any other products or
content we provide (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our Services.
1. Who we are & how to contact us
OutsiderEdge is a trading tools and education provider focused on indicators, engines, and related services.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: support@outsideredge.com
Website: https://outsideredge.com
2. Data we collect
We only collect data that we need to operate, secure, and improve our Services, and to automate your subscription and access.
2.1 Information you provide directly
When you use OutsiderEdge, you may provide us with:
Account & contact details
Email address
Password (stored in encrypted/hashed form, never in plain text)
Subscription / access data
Discord username and/or Discord user ID
TradingView username
Other platform usernames you choose to link (e.g., brokerage, trading platform, forum accounts – if and when applicable)
Billing & payment data
Name
Billing address (if required by payment processor or tax rules)
Partial payment information (handled primarily via our payment providers; we do not store full card numbers)
Support & communication
Messages you send to us via email, contact forms, tickets, or social platforms
Feedback, reviews, survey responses
2.2 Information we collect automatically
When you use our website or Services, we may automatically collect:
Technical data
IP address
Browser type and version
Device type, operating system
Referrer URL and pages visited
Time and date of visits
Usage data
Login timestamps
Subscription status and access history
Indicator / EA license activation and validation logs (e.g. which account logged in, on which platform, at what time)
Basic analytics about how you interact with our website and content
2.3 Information from third parties
We may receive information about you from:
Payment providers / platforms (e.g. subscription platforms, payment gateways)
Confirmation of payment, subscription status, country (for tax/VAT), billing details
Discord
Discord username, user ID, role assignments, server membership status
TradingView
TradingView username, invite-only script status, indicator access status
We only use this information to automate and manage your subscription and access (for example, automatically adding/removing roles in Discord or granting/removing access to TradingView indicators).
3. Why we collect your data (purposes)
We process your personal data for the following purposes:
To provide and maintain the Services
Creating and managing your OutsiderEdge account
Authenticating logins
Granting access to indicators, EAs, engines, and other tools
Linking your email, Discord username, and TradingView username to your subscription
To automate subscription access
Storing your email, Discord username, and TradingView username in our database
Automatically assigning/removing Discord roles based on your active subscription
Automatically granting/removing access to TradingView indicators or other platforms
Keeping records of active, expired, or cancelled subscriptions
To process payments and billing
Managing subscriptions and invoices
Detecting and preventing fraudulent payments
Fulfilling tax and accounting obligations
To communicate with you
Sending transactional emails (account confirmation, password reset, billing notices, subscription updates)
Sending important service updates (changes to indicators, system updates, security notices)
Responding to your questions and support requests
To improve and secure the Services
Monitoring usage patterns and performance
Detecting abuse, attacks, or suspicious activity
Developing new features and tools
Improving user experience and our documentation
Marketing (where allowed)
Sending you emails about new tools, features, or promotions, only if you have given consent or where we have a legitimate interest and local law allows this
You can always opt out of marketing communications via the unsubscribe link in our emails.
4. Legal basis for processing (GDPR / EU users)
If you are located in the European Economic Area (EEA), the United Kingdom, or a similar jurisdiction, we rely on the following legal bases for processing your personal data:
Contractual necessity – to create and manage your account, deliver our Services, and manage your subscription.
Legitimate interests – to secure our Services, prevent misuse, understand how our tools are used, and improve our products. We always balance these interests against your rights.
Legal obligations – to comply with tax, accounting, and other legal requirements.
Consent – for certain marketing activities and specific types of cookies/trackers, where required by law. You can withdraw your consent at any time.
5. How we use email, Discord username & TradingView username
Specifically, for automation of your subscription and access, we:
Store your email, Discord username, and TradingView username in our database.
Use this data to:
Match your payment/subscription to your user accounts
Automatically assign or remove Discord roles (e.g., “Subscriber”, “Beta Access”)
Automatically grant or revoke access to invite-only TradingView indicators
Manage license keys and platform access for EAs/indicators where applicable
Keep logs of these actions for security, fraud prevention, and support.
We do not sell your email, Discord username, or TradingView username to third parties.
6. How we share your data
We do not sell your personal data. We only share it when necessary to provide our Services, comply with the law, or protect our rights.
We may share data with:
Service providers / processors
Hosting providers (servers, databases, backups)
Payment processors / subscription platforms
Email delivery services
Analytics providers
Automation tools (e.g., systems that link payments to Discord/TradingView access)
These providers are bound by data processing agreements and only process your data according to our instructions.
Integrated platforms
Discord – to link your Discord account, manage roles, and provide access to subscriber-only channels.
TradingView – to grant you access to invite-only indicators or scripts, linked to your TradingView username.
Legal and compliance
When required by law, court order, or governmental request
When necessary to protect our rights, property, or safety, or the rights, property, or safety of others
Business transfers
If we undergo a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction. In such case, we will take steps to ensure your privacy is protected and notify you where required by law.
7. International data transfers
Your data may be stored or processed in countries outside of your own, including outside the EEA/UK.
Where data is transferred internationally, we take appropriate measures to protect it, such as:
Using providers in countries with adequate data protection decisions; or
Implementing standard contractual clauses or equivalent safeguards.
8. Data retention
We keep your personal data only as long as needed for the purposes described in this Policy, including:
For as long as you have an active account or subscription
For as long as required to comply with legal, accounting, or tax obligations
For a reasonable period after cancellation to:
resolve disputes
prevent fraud or abuse
maintain necessary business records
When data is no longer required, we will delete or irreversibly anonymize it.
9. Security
We take reasonable technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, and destruction, including:
Using secure servers and encrypted connections (HTTPS/TLS)
Hashing passwords (we never store plain-text passwords)
Restricted access to production systems and databases
Regular updates and monitoring of our infrastructure
However, no system can be 100% secure. You are also responsible for:
Using a strong, unique password
Keeping your login credentials confidential
Logging out after using shared devices
If you believe your account has been compromised, contact us immediately.
10. Your rights (for EEA/UK and similar jurisdictions)
Depending on your location, you may have the following rights regarding your personal data:
Right of access – to know what data we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure – to request deletion of your data, where legally possible.
Right to restriction of processing – to limit how we use your data in certain cases.
Right to data portability – to receive your data in a structured, commonly used format.
Right to object – to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time.
To exercise these rights, contact us at [support@outsideredge.com].
We may need to verify your identity before fulfilling your request.
You also have the right to lodge a complaint with your local data protection authority if you believe we are not handling your data in accordance with applicable law.
11. Cookies and tracking technologies
We may use cookies and similar technologies on our website to:
Keep you logged in
Remember your preferences
Analyze website traffic and usage patterns
Improve performance and user experience
Some cookies are necessary for the site to function. Others (e.g., analytics or marketing cookies) may require your consent depending on your jurisdiction.
You can:
Manage cookies via your browser settings (e.g., block or delete cookies)
Use any consent management tools we provide on our site (if applicable)
Blocking certain cookies may impact the functionality or performance of the website.
12. Third-party websites & links
Our Services may contain links to third-party websites or services (for example, Discord, TradingView, payment providers, social platforms).
We are not responsible for the privacy practices or content of these third parties. We recommend you review the privacy policies of any third-party services you use.
13. Children’s privacy
Our Services are not intended for children under 18 years old.
We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data, we will take steps to delete it as soon as possible. If you believe a child has provided us with personal data, please contact us.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our Services
Applicable laws and regulations
Our internal processes
When we make material changes, we will update the “Last updated” date at the top of this page and, where required by law, notify you via email or other appropriate channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we use and protect your data.
15. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
Email: [support@outsideredge.com]
Website: [https://outsideredge.com]
Privacy Policy – OutsiderEdge
This Privacy Policy explains how OutsiderEdge (“OutsiderEdge”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal data
when you use our website, services, subscription plans, Discord community, TradingView indicators, expert advisors (EAs), and any other products or
content we provide (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our Services.
1. Who we are & how to contact us
OutsiderEdge is a trading tools and education provider focused on indicators, engines, and related services.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: support@outsideredge.com
Website: https://outsideredge.com
2. Data we collect
We only collect data that we need to operate, secure, and improve our Services, and to automate your subscription and access.
2.1 Information you provide directly
When you use OutsiderEdge, you may provide us with:
Account & contact details
Email address
Password (stored in encrypted/hashed form, never in plain text)
Subscription / access data
Discord username and/or Discord user ID
TradingView username
Other platform usernames you choose to link (e.g., brokerage, trading platform, forum accounts – if and when applicable)
Billing & payment data
Name
Billing address (if required by payment processor or tax rules)
Partial payment information (handled primarily via our payment providers; we do not store full card numbers)
Support & communication
Messages you send to us via email, contact forms, tickets, or social platforms
Feedback, reviews, survey responses
2.2 Information we collect automatically
When you use our website or Services, we may automatically collect:
Technical data
IP address
Browser type and version
Device type, operating system
Referrer URL and pages visited
Time and date of visits
Usage data
Login timestamps
Subscription status and access history
Indicator / EA license activation and validation logs (e.g. which account logged in, on which platform, at what time)
Basic analytics about how you interact with our website and content
2.3 Information from third parties
We may receive information about you from:
Payment providers / platforms (e.g. subscription platforms, payment gateways)
Confirmation of payment, subscription status, country (for tax/VAT), billing details
Discord
Discord username, user ID, role assignments, server membership status
TradingView
TradingView username, invite-only script status, indicator access status
We only use this information to automate and manage your subscription and access (for example, automatically adding/removing roles in Discord or granting/removing access to TradingView indicators).
3. Why we collect your data (purposes)
We process your personal data for the following purposes:
To provide and maintain the Services
Creating and managing your OutsiderEdge account
Authenticating logins
Granting access to indicators, EAs, engines, and other tools
Linking your email, Discord username, and TradingView username to your subscription
To automate subscription access
Storing your email, Discord username, and TradingView username in our database
Automatically assigning/removing Discord roles based on your active subscription
Automatically granting/removing access to TradingView indicators or other platforms
Keeping records of active, expired, or cancelled subscriptions
To process payments and billing
Managing subscriptions and invoices
Detecting and preventing fraudulent payments
Fulfilling tax and accounting obligations
To communicate with you
Sending transactional emails (account confirmation, password reset, billing notices, subscription updates)
Sending important service updates (changes to indicators, system updates, security notices)
Responding to your questions and support requests
To improve and secure the Services
Monitoring usage patterns and performance
Detecting abuse, attacks, or suspicious activity
Developing new features and tools
Improving user experience and our documentation
Marketing (where allowed)
Sending you emails about new tools, features, or promotions, only if you have given consent or where we have a legitimate interest and local law allows this
You can always opt out of marketing communications via the unsubscribe link in our emails.
4. Legal basis for processing (GDPR / EU users)
If you are located in the European Economic Area (EEA), the United Kingdom, or a similar jurisdiction, we rely on the following legal bases for processing your personal data:
Contractual necessity – to create and manage your account, deliver our Services, and manage your subscription.
Legitimate interests – to secure our Services, prevent misuse, understand how our tools are used, and improve our products. We always balance these interests against your rights.
Legal obligations – to comply with tax, accounting, and other legal requirements.
Consent – for certain marketing activities and specific types of cookies/trackers, where required by law. You can withdraw your consent at any time.
5. How we use email, Discord username & TradingView username
Specifically, for automation of your subscription and access, we:
Store your email, Discord username, and TradingView username in our database.
Use this data to:
Match your payment/subscription to your user accounts
Automatically assign or remove Discord roles (e.g., “Subscriber”, “Beta Access”)
Automatically grant or revoke access to invite-only TradingView indicators
Manage license keys and platform access for EAs/indicators where applicable
Keep logs of these actions for security, fraud prevention, and support.
We do not sell your email, Discord username, or TradingView username to third parties.
6. How we share your data
We do not sell your personal data. We only share it when necessary to provide our Services, comply with the law, or protect our rights.
We may share data with:
Service providers / processors
Hosting providers (servers, databases, backups)
Payment processors / subscription platforms
Email delivery services
Analytics providers
Automation tools (e.g., systems that link payments to Discord/TradingView access)
These providers are bound by data processing agreements and only process your data according to our instructions.
Integrated platforms
Discord – to link your Discord account, manage roles, and provide access to subscriber-only channels.
TradingView – to grant you access to invite-only indicators or scripts, linked to your TradingView username.
Legal and compliance
When required by law, court order, or governmental request
When necessary to protect our rights, property, or safety, or the rights, property, or safety of others
Business transfers
If we undergo a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction. In such case, we will take steps to ensure your privacy is protected and notify you where required by law.
7. International data transfers
Your data may be stored or processed in countries outside of your own, including outside the EEA/UK.
Where data is transferred internationally, we take appropriate measures to protect it, such as:
Using providers in countries with adequate data protection decisions; or
Implementing standard contractual clauses or equivalent safeguards.
8. Data retention
We keep your personal data only as long as needed for the purposes described in this Policy, including:
For as long as you have an active account or subscription
For as long as required to comply with legal, accounting, or tax obligations
For a reasonable period after cancellation to:
resolve disputes
prevent fraud or abuse
maintain necessary business records
When data is no longer required, we will delete or irreversibly anonymize it.
9. Security
We take reasonable technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, and destruction, including:
Using secure servers and encrypted connections (HTTPS/TLS)
Hashing passwords (we never store plain-text passwords)
Restricted access to production systems and databases
Regular updates and monitoring of our infrastructure
However, no system can be 100% secure. You are also responsible for:
Using a strong, unique password
Keeping your login credentials confidential
Logging out after using shared devices
If you believe your account has been compromised, contact us immediately.
10. Your rights (for EEA/UK and similar jurisdictions)
Depending on your location, you may have the following rights regarding your personal data:
Right of access – to know what data we hold about you.
Right to rectification – to correct inaccurate or incomplete data.
Right to erasure – to request deletion of your data, where legally possible.
Right to restriction of processing – to limit how we use your data in certain cases.
Right to data portability – to receive your data in a structured, commonly used format.
Right to object – to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time.
To exercise these rights, contact us at [support@outsideredge.com].
We may need to verify your identity before fulfilling your request.
You also have the right to lodge a complaint with your local data protection authority if you believe we are not handling your data in accordance with applicable law.
11. Cookies and tracking technologies
We may use cookies and similar technologies on our website to:
Keep you logged in
Remember your preferences
Analyze website traffic and usage patterns
Improve performance and user experience
Some cookies are necessary for the site to function. Others (e.g., analytics or marketing cookies) may require your consent depending on your jurisdiction.
You can:
Manage cookies via your browser settings (e.g., block or delete cookies)
Use any consent management tools we provide on our site (if applicable)
Blocking certain cookies may impact the functionality or performance of the website.
12. Third-party websites & links
Our Services may contain links to third-party websites or services (for example, Discord, TradingView, payment providers, social platforms).
We are not responsible for the privacy practices or content of these third parties. We recommend you review the privacy policies of any third-party services you use.
13. Children’s privacy
Our Services are not intended for children under 18 years old.
We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data, we will take steps to delete it as soon as possible. If you believe a child has provided us with personal data, please contact us.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our Services
Applicable laws and regulations
Our internal processes
When we make material changes, we will update the “Last updated” date at the top of this page and, where required by law, notify you via email or other appropriate channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we use and protect your data.
15. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
Email: [support@outsideredge.com]
Website: [https://outsideredge.com]